The customer has a system that matches the following description.

No, the Generic Cloud Connector is not the most suitable connector type for this use case. The system described is a modern, cloud-based web application that exposes a SCIM 2.0 interface with OAuth 2.0 client credentials for authentication. The Generic Cloud Connector is typically used for systems that do not have specialized connectors but can integrate via general APIs or REST endpoints. Since the application supports SCIM 2.0, which is a standardized protocol for managing identities, the SCIM 2.0 Connector would be the more appropriate choice, as it is specifically designed for this type of integration.

References:

SailPoint IdentityNow SCIM 2.0 Connector Guide.

SailPoint IdentityNow Connector Overview Documentation.