During the coaching session, a client has a new and very clear insight about the...

ICF ICF-ACC Question Answer

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The worst response is:

Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

Ask them how they would feel if they were the colleague being treated in this way.

Ask the client how this new insight could impact his/her behavior towards the colleague.

Suggest that this insight could be very useful in changing the client’s behavior toward the colleague.

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