A network engineer is troubleshooting an issue where a user is receiving unexpected access rights.

The LDAP browser within ClearPass Policy Manager is a critical diagnostic tool used to verify the actual data stored in an external identity store. Because ClearPass bases its Authorization decisions on specific attributes (such as department, memberOf, or accountStatus), the administrator must ensure those attributes are correctly populated in the directory. By browsing the directory tree and inspecting a specific user object, an engineer can see exactly what attributes ClearPass "sees" during a request, helping identify if a role-mapping failure is due to a missing or incorrect LDAP attribute.