Your customer is interested in HP Care Pack services for their printers that are out...

HP HP2-I17 Question Answer

Your customer is interested in HP Care Pack services for their printers that are out of warranty. What should you tell your customer?

Customers with existing Managed Print Service (MPS) contracts can add Care Packs in a co-management approach.

Care Pack services must be purchased during the life of the warranty on the product.

Care Pack services can only be purchased for printers that pass inspection by HP security advisors.

Post-Warranty Care Pack services are available in one- and two-year increments.

HP2-I17 PDF/Engine

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