Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from...

Existing Care Plan Template records built in the legacy process can be used in the Integrated Care Management process; no data migration is required.

Integrated Care Management is only made available by enabling the Enhanced Care Management setting in Salesforce Setup.

Integrated Care Management uses a standard object CarePlan; the Case object is no longer used.

Integrated Care Management leverages OmniStudio and the Discovery Framework to provide recommendations for what to add to a care plan based on the assessment.