A payer receives faxes for clinical review as part of the determination process.

[Reference: Administer Health Cloud – Intelligent Document Automation, Utilization Management:, Exact Extract:, “Utilization Management provides workflows and automation to support end-to-end approval processes, including clinical review and authorizations.”, Reference: Administer Health Cloud – Utilization Management, Why Not Other Options?, Integrated Care Management: Focuses on care plans and assessments, not document automation or clinical approval processes., Care Authorizations: Part of Utilization Management but not the capability for document ingestion and process automation., ]