HDI HD0-400 Question Answer
What is the best reason for using paraphrasing?
Use paraphrasing to repeat the customer words back to them.
Using paraphrasing gives the customer a chance to tell you if you have understood them.
Using paraphrasing increases the customer knowledge of technical terminology.
Use paraphrasing to tell the customer what they should have done.
TESTED 16 Aug 2025
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