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You finish a call with an irate customer, but you know the customer is not...

HDI HD0-100 Full Course Access
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You finish a call with an irate customer, but you know the customer is not 100% satisfied with the resolution. What should you do next?

A.

E-mail an apology to the customer

B.

Instruct another analyst to conduct follow-up

C.

Wait and see if the customer calls back

D.

Notify your manager of the situation

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