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Which of the following are common problems inmanual dispatching (manual task routing)?

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Which of the following are common problems inmanual dispatching (manual task routing)?

A.

Handling departments shirk responsibility and push tickets back and forth many times

B.

Dispatchers rely on experience to assign tickets, leading to high return/rejection rates

C.

The same event is reported by many people, creating multiple work orders and repeated dispatcher operations

D.

Hotline calls are not answered by anyone

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