(Why is it important to quickly respond to favorable conduct by personnel?)
A.
To associate rewards with favorable conduct and compound or accelerate benefits
B.
To escalate incidents for investigation and identify them as in-house or external
C.
To ensure protection of anonymity and non-retaliation for reporters
D.
To preserve records and other evidence for investigation
The Answer Is:
A
This question includes an explanation.
Explanation:
Promptly recognizing and reinforcing favorable conduct is a core cultural control in ethics and compliance programs. When organizations respond quickly to positive behavior—such as raising concerns, following procedures under pressure, protecting data, or demonstrating integrity—leaders strengthen the “tone in the middle” and embed expectations into daily habits. Option A captures the behavioral science and GRC logic: timely rewards create a clear association between desired conduct and positive outcomes, which increases the likelihood the behavior will be repeated and adopted by others. This compounds benefits by improving compliance adherence, reducing misconduct risk, and enhancing operational reliability. The other options describe activities relevant to negative events or reporting (investigation escalation, anonymity protections, evidence preservation) and do not address favorable conduct recognition. Quick positive reinforcement is also a practical internal control mechanism: it aligns incentives with policy, supports risk-aware decision-making, and helps sustain a culture where doing the right thing is visible and valued.
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