Who are key external stakeholders that may significantly influence an organization?

Key external stakeholders include those who have significant influence over the organization’s operations, strategy, and outcomes, such as customers, shareholders, creditors and lenders, government, and NGOs.

External Stakeholder Roles:

Customers: Drive revenue and product/service demand.

Shareholders: Provide capital and influence strategic decisions.

Creditors and Lenders: Affect financing and liquidity.

Government and NGOs: Set regulatory frameworks and advocate for societal priorities.

Why Other Options Are Incorrect:

A: Distributors and resellers are part of supply chain stakeholders, not key external influencers.

B: Employees and board members are internal stakeholders.

C: Marketing agencies and auditors are third-party service providers, not primary external stakeholders.