Which are some considerations to keep in mind when establishing a communication framework?
A.
Reducing the frequency of communication to avoid information overload.
B.
Selecting the appropriate sender, recipient, intention, message, cadence, and channel.
C.
Ensuring external communications are always formal while most internal communication can be more informal.
D.
Using only one communication channel for all types of messages so that sending and receipt can be tracked.
The Answer Is:
B
This question includes an explanation.
Explanation:
Establishing a communication framework involves defining clear and effective processes that consider the sender, recipient, intention, message, cadence, and channel.
Key Considerations:
Sender and Recipient: Ensuring the right people are involved in the communication process.
Intention: Clearly defining the purpose and goals of the communication.
Message: Crafting a clear and concise message tailored to the audience.
Cadence: Determining the appropriate frequency of communication to maintain engagement without causing overload.
Channel: Selecting the most effective medium for the message (email, meetings, instant messaging, etc.).
Why Other Options Are Incorrect:
A: Reducing frequency without assessing the need may hinder effective communication.
C: Formality depends on the context and audience, not the type of communication.
D: Limiting to one channel reduces flexibility and may not suit all scenarios.
[References:, OCEG GRC Capability Model: Emphasizes the role of a comprehensive communication framework in achieving objectives., ISO 31000 (Risk Management): Discusses communication as part of effective risk management practices., , , ]
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