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An Agent requests a Specific shift using WFM web for Agents.

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An Agent requests a Specific shift using WFM web for Agents. Immediately after the request is sent the actual status reads "Not scheduled". What does this mean?

A.

The request is granted, but the Agent has to wait until a schedule will be created

B.

The request is granted, but the Agent has to wait until a schedule will be published

C.

The request is declined because a schedule is not published for the requested day(s)

D.

The request is declined because a schedule is already published

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