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Which of the following Agent tasks can be configured as an activity?

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Which of the following Agent tasks can be configured as an activity?

Choose 3 answers

A.

Answering Inbound calls Monday to Friday in a Working Hours

B.

Paperwork done the last hour of each shift

C.

Training on request

D.

Opening doors everyday for 2 hours in the morning

E.

No call no show

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