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You have just added 53 employees to Genesys Cloud CX, and one of them, Jonn...

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You have just added 53 employees to Genesys Cloud CX, and one of them, Jonn Camper, has emailed to inform you that he did not receive the invitation email.

Which of the following options is the best way to move forward if you want John to be able to use the features and functions of Genesys Cloud CX?

A.

Resend the invite.

B.

Add John to Genesys Cloud CX again so that a new invitation will be generated.

C.

Submit a ticket to Genesys Cloud CX support.

D.

Tell John to be patient and wait for the email to arrive.

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