HTML, JavaScript for CSS is a prerequisite for configuring Genesys Cloud CX Scripts.
A.
True
B.
False
The Answer Is:
B
This question includes an explanation.
Explanation:
HTML, JavaScript, or CSS knowledge is not a prerequisite for configuring Genesys Cloud CX Scripts. The scripting interface in Genesys Cloud CX is designed to be user-friendly, allowing users to create and configure scripts using a visual editor without needing to know web development languages like HTML, JavaScript, or CSS. The platform abstracts these complexities, making it accessible to users with varying technical backgrounds.
References:
Genesys Cloud CX Scripting Documentation.
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