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A customer comes to you stating that his hard drive has crashed.

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A customer comes to you stating that his hard drive has crashed. He had backed up the hard drive, but some files on it were encrypted with Windows Encrypted File System (EFS). What do you need to do to be able to give him access to those restored encrypted files?

A.

Nothing, they are unrecoverable.

B.

You need the encryption key. If that was not saved/backed up, then there is no chance of recovery.

C.

Nothing, when you restore, he will have access.

D.

You need to make sure that when you restore, you give the new machine the same user account so that he can open the encrypted files.

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