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Universal Containers (UC) wants to better understand their service business and Field Service Technician terms’...

Salesforce FSL-201 Full Course Access
Salesforce FSL-201 View All Questions

Universal Containers (UC) wants to better understand their service business and Field Service Technician terms’ schedules. A Consultant suggested UC start to forecast and plan. Which two abilities does forecasting and planning provide?

A.

Proactively adjust Service Contracts.

B.

More accurately assign Work Orders based on skills.

C.

Proactively adjust to address demand fluctuations.

D.

More consistently meet customer response times.

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