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Scott Adams calls his Personal Banker HankBurton to apply for a loan to buy a...

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Scott Adams calls his Personal Banker HankBurton to apply for a loan to buy a boat. Hanks wants to refer Scott to the loan department, but the current process is manual and time-consuming. Hank is asking the bank's System Administrator to automate Referral creation in Salesforce. How can the Adminspeed up and simplify Referral creation?

A.

Write a trigger to create Referrals from a 'Create Referral* button.

B.

Use the Case process and create Cases with Case Type 'Referrar'.

C.

Use Global Action To create Referrals.

D.

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