Refer to the exhibit.

The exhibit shows latency in the VMware environment connected to the FlashArray. When troubleshooting latency issues in a VMware environment, the first step is to identify whether the issue originates from the storage array, the network, or the ESXi host. In this case, the SE should recommendchecking the ESXi host, as it is often the source of latency problems in VMware environments.

Why This Matters:

ESXi Host Issues:

The ESXi host could be experiencing resource contention (e.g., CPU, memory, or network bottlenecks) or misconfigurations (e.g., improper queue depth settings or multipathing policies).

High latency on the ESXi host can impact the performance of virtual machines and appear as storage latency, even if the FlashArray itself is functioning optimally.

Why Not the Other Options?

A. Add DirectFlash Modules as the system is disk bound:

Pure Storage FlashArray uses DirectFlash Modules, which are NVMe-based and provide extremely low latency. If the array were disk-bound, it would indicate a hardware limitation, but this is unlikely with FlashArray's architecture. The issue is more likely related to the ESXi host or network.

B. Upgrade the controllers:

Controller upgrades are typically unnecessary unless the array is nearing its performance limits. Since the exhibit does not indicate any signs of controller saturation, this is not the correct recommendation.

C. Add network cards to alleviate network congestion:

While network congestion can cause latency, the issue is more likely related to the ESXi host configuration. Adding network cards should only be considered after confirming network bottlenecks through diagnostics.

Key Points:

ESXi Host Diagnostics:Start by checking the ESXi host for resource contention, misconfigurations, or improper settings.

Storage Array Health:Verify that the FlashArray is not experiencing any performance issues (e.g., high queue depths or latency).

Network Analysis:Only after ruling out the ESXi host and storage array should network-related issues be investigated.

References:

Pure Storage FlashArray Documentation: "Troubleshooting Latency in VMware Environments"

VMware Best Practices Guide: "Optimizing ESXi Host Performance"

Pure Storage Knowledge Base: "Diagnosing and Resolving Latency Issues"