AQKViewis the primary diagnostic file used by F5 Support to analyze BIG-IP system health, configuration, performance, and logs. It collects a wide range of data, including running configuration, license details, module provisioning, hardware status, logs, statistics, and diagnostic command output. Generating a QKView is a standard first step when troubleshooting issues or opening a support case with F5.
In the BIG-IP Configuration Utility (GUI), the correct location to generate a QKView isSystem > Support (Option C). This menu is specifically designed for support and troubleshooting activities. From this section, administrators can create QKView files, upload them directly to F5 iHealth, or download them locally for later analysis or submission to F5 Support.
The other options are incorrect:
System > Configuration (Option A)is used for system-wide settings such as device name, NTP, and DNS.
System > Archive (Option B)is used to create UCS backups, not diagnostic QKViews.
System > Logs (Option D)is used to view and manage log files, not to generate support bundles.
This workflow is clearly documented in BIG-IP Administration and Support guides and is considered a best practice for efficient troubleshooting and support engagement.
