A virtual server is configured to offload SSL from a pool of backend servers.

This scenario describes a classic case of asymmetric routing in a "one-arm" or non-gateway deployment. When a BIG-IP system is configured for SSL offloading, the following traffic flow occurs:

Client-Side: The client establishes a successful SSL/TLS handshake with the Virtual Server. This explains why the user can "successfully establish an SSL connection."

Server-Side: The BIG-IP decrypts the traffic and forwards it as plain HTTP to the backend server. The packet trace confirms the server receives the HTTP GET request and responds with the content.

The Routing Failure: By default, the BIG-IP system preserves the client's original source IP address. If the backend server's default gateway is not the BIG-IP system (or if the server is on the same subnet as the client), the server will attempt to send the response directly back to the client's IP address, bypassing the BIG-IP.

Stateful Drop: Because the BIG-IP is a Full Proxy, it expects the response to return through its own internal state table to be encrypted and sent back to the client. Since the response bypasses the BIG-IP, the BIG-IP connection eventually times out, and the client receives no data despite the server having sent it.

Solution (SNAT): Enabling Secure Network Address Translation (SNAT), specifically SNAT Auto Map, ensures that the BIG-IP replaces the client's source IP with its own internal self-IP before sending the request to the server. This forces the server to send the response back to the BIG-IP, allowing the BIG-IP to complete the transaction and deliver the content to the user.