Two people own one home.

Salesforce Energy-and-Utilities-Cloud Question Answer

Two people own one home. They have different preferences for receiving notifications. One wants texts and

emails, while the other prefers emails only. h

How and where can the energy company hold this information?

Use the existing notification preference fields in the Party object.

Create a custom object associated with the Account with notification preferences.

Extend the Service Account object with new fields for notification preferences.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

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