In which activity would a business analyst (BA) consider using an organizational Center of Excellence?

A Center of Excellence (CoE) offers standardized practices, tools, techniques, and procedures to enhance the quality and consistency of business analysis efforts across the organization. When a BA uses a CoE, they are typically drawing on pre-established methodologies and best practices to guide their work.

Functions of a CoE:

Maintain organizational BA standards

Provide reusable templates and models

Offer training and professional development

BABOK® Reference:

Covered in the Business Analysis Planning and Monitoring knowledge area, CoEs are identified as a resource for determining appropriate techniques and procedural guidance.