What characteristic of a process is evaluated during process analysis?
A.
Root causes of a problem
B.
Efficiency and effectiveness
C.
How roles are identified
D.
How work is carried out
The Answer Is:
B
This question includes an explanation.
Explanation:
In process analysis, the BA evaluates a process to determine how efficiently and effectively it is achieving its goals. This involves analyzing process steps, identifying waste or redundancy, and seeking opportunities for optimization.
BABOK® Reference – Technique: Process Analysis (Section 10.33):
“Process analysis evaluates the efficiency and effectiveness of a process, identifying opportunities to improve performance.”
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