A customer reports an incident where the SAP Commerce system crashes in production.

SAP E_C4HYCP1811 Question Answer

A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log:

What would you advise the customer to do to avoid this happening again?

Configure the auto reconnect property in the JDBC properties to reconnect to the database automatically.

Modify the FlexibleSearch query that fetches catalogs to fix the syntax errors.

Increase the number of connections in the pool if the current number is NOT sufficient.

Fix the missing links between related items in the catalog.

E_C4HYCP1811 PDF/Engine

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