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Kaplan and Norton developed a model called the Balanced Scorecard to assist in the formation...

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Kaplan and Norton developed a model called the Balanced Scorecard to assist in the formation and achievement of strategic policy.  Within this model are four perspectives. Which of the following statements is NOT applicable to a Balanced Scorecard perspective?

A.

To succeed financially, how should we appear to our shareholders?

B.

To achieve our vision, how should we appear to our customers?

C.

To achieve our vision, how will we sustain our ability to change and improve?

D.

To achieve our vision, how should we appear to our stakeholders?

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