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The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs)...

The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs) for management control and the implementation of strategy. What are the FOUR original perspectives?

A.

Learning and growth

B.

Internal business

C.

External issues

D.

Competitors

E.

Financial

F.

Customer

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