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The Finance Director in an organisation has suffered from some criticism in her management approach,...

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The Finance Director in an organisation has suffered from some criticism in her management approach, in particular her poor communication methods. For example, using finance jargon in her emails and sending messages out of normal office working hours.

 

This has lead to some of the members of staff being demotivated.

 

Which of the following possible recommendations would improve the communication situation present in this organisaion?

 

Select ALL that apply.

A.

Arrange meetings whereby the Finance Director is the facilitator and an agenda is set which ensures clear objectives are established and action points noted and followed up.

B.

Send the members of staff on an away day event to improve morale.

C.

Have a glossary of key terminology, e.g. the meaning of the financial information abbreviations.

D.

Recruit a new Finance Director.

E.

Ensure the appropriate channels of communication are used to suit the situation and timing of responses is allowed.

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