CIMA E2 Question Answer
Max is a quiet member of staff who likes to receive all the details before making decisions in the workplace.
He is very satisfied with the way he works currently and is reluctant to change the way he works when you suggest implementing a new system to deal with enquiries. These changes form a major part of his work allocation.
Which would be the most appropriate methods to deal with any resistance to change you may experience from Max?
Select ALL that apply.
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