Which of the following BEST defines a Service Level Indicator (SLI)?
A.
A subjective measure of the consequences if the level of service is not achieved
B.
A subjective assessment of the performance aspects of the level of service required
C.
A quantitative target value for aspects of the level of service that are provided
D.
A quantitative measure of some aspect of the level of service that is provided
The Answer Is:
D
This question includes an explanation.
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Google’s definition is explicit: “An SLI is a carefully defined QUANTITATIVE measure of some aspect of the level of service provided.” (SRE Book – Chapter: Service Level Objectives). Examples include error rate, latency, throughput, and availability. SLIs are measurements, not targets—targets are SLOs.
Option D repeats Google’s definition almost exactly.
Option C incorrectly describes an SLO (a target), not an SLI.
Options A and B mention subjective assessments—SRE explicitly rejects subjectivity in measurement, stating: “SLIs must be objective and measurable.”
Thus, D is the correct and SRE-authentic answer.
[References:, Site Reliability Engineering, Chapter: “Service Level Objectives.”, The Site Reliability Workbook, Chapter: “Implementing SLOs.”, ]
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