A Generative Al Engineer interfaces with an LLM with prompt/response behavior that has been trained...

Problem Context: The Generative AI Engineer needs a prompt that will enable an LLM trained on customer call transcripts to classify and respond correctly regarding product availability. The desired response should clearly indicate whether a product is "In Stock" or "Out of Stock," and it should be formatted in a way that is structured and easy to parse programmatically, such as JSON.

Explanation of Options:

Option A: Respond with “In Stock” if the customer asks for a product. This prompt is too generic and does not specify how to handle the case when a product is not available, nor does it provide a structured output format.

Option B: This option is correctly formatted and explicit. It instructs the LLM to respond based on the availability mentioned in the customer call transcript and to format the response in JSON. This structure allows for easy integration into systems that may need to process this information automatically, such as customer service dashboards or databases.

Option C: Respond with “Out of Stock” if the customer asks for a product. Like option A, this prompt is also insufficient as it only covers the scenario where a product is unavailable and does not provide a structured output.

Option D: While this prompt correctly specifies how to respond based on product availability, it lacks the structured output format, making it less suitable for systems that require formatted data for further processing.

Given the requirements for clear, programmatically usable outputs,Option Bis the optimal choice because it provides precise instructions on how to respond and includes a JSON format example for structuring the output, which is ideal for automated systems or further data handling.