Summer Special Limited Time 60% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: 8w52ceb345

A casino is implementing Salesforce and is planning to build a customer 360 degree view...

A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer

2. Salesforce; All customer service activity and sales activities for a customer

3. Mobile app: All bookings, preferences, and browser activity for a customer

4. Marketing: All email, SMS, and social campaigns for a customer

Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.

What strategy should the data architect implement to satisfy this requirement?

A.

Explore external data sources in Salesforce to build a 360-degree view of the customer.

B.

Use a customer data mart to create the 360-degree view of the customer.

C.

Periodically upload summary information in Salesforce to build a 360-degree view.

D.

Migrate customer activities fro, all four system into Salesforce.

Data-Architect PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now Data-Architect pdf
Get 60% Discount on All Products, Use Coupon: "8w52ceb345"