True or False: Fulfilling the requirements means that we delighted our customer
A.
True
B.
False
The Answer Is:
B
This question includes an explanation.
Explanation:
False: Fulfilling the requirements does not necessarily mean that the customer is delighted. In Disciplined Agile and other Agile frameworks, delighting customers goes beyond merely meeting the stated requirements. It involves exceeding customer expectations, delivering unexpected value, and providing a positive user experience. A product or service may fulfill the technical or functional requirements but fail to delight if it does not provide an exceptional user experience, is not easy to use, or does not address the underlying needs or desires of the customer comprehensively. The goal is to deliver true value, which often means going beyond the baseline requirements.
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