An analyst develops an IT document and needs to describe the technical terms used in...

 In technical documentation, a glossary is the designated section where definitions for technical terms are provided. It serves as a reference point for readers to understand specialized or uncommon words used within the document. Including descriptions of technical terms in a glossary ensures that readers have a consistent resource to refer to, which can improve comprehension and reduce misunderstandings12.

A system diagram (Option B) is a visual representation of the system’s components and their interactions, not a place for defining terms. User requirements (Option C) outline what end-users expect from the system, and an index (Option D) is an alphabetical list of topics covered in the document, usually with page numbers, but not definitions.