Which of the following is the PRIMARY goal of implementing a change management process?

Change management processes are designed to ensure that changes are introduced in a controlled and coordinated manner. The main objective is to minimize the impact of changes on the business and its operations. This involves careful planning, testing, communication, and implementation to ensure that business processes continue to operate smoothly during and after the transition.

References: The importance of minimizing disruptions in a change management process is highlighted in various resources, including those from Harvard Business School Online and Bloomfire. They emphasize the need for preparing the organization for change, planning, implementation, embedding the change, and review & analysis to ensure a smooth transition12.