You are planning to outsource the implementation of a new LoRaWAN w of the service...

Outsourcing Knowledge Transfer: When outsourcing implementation, the service provider has firsthand knowledge of system setup and configuration. Clear documentation ensures this knowledge remains accessible to you after the project is complete.

Ongoing Support: While paid/free support options influence long-term maintenance, they won't substitute missing documentation about the specific setup.

Reducing Future Vendor Reliance: Detailed documentation helps mitigate over-reliance on the service provider for minor changes and troubleshooting, giving you more long-term autonomy.

Proof of Concept: A POC typically happens before outsourcing, and focuses on validating the solution's feasibility, not ensuring smooth knowledge transfer thereafter.

References:

Service Level Agreements (SLAs): Documentation related to outsourced work may be defined as a deliverable within an SLA.

Knowledge Management Best Practices: