After a few new web servers were deployed, the storage team began receiving incidents in...

Incorrect syslog configuration on the web servers is the most likely cause of the issue of storage team receiving incidents in their queue about web servers after new web servers were deployed in a cloud environment. Syslog is a standard protocol that allows network devices and systems to send log messages to a centralized server or collector. Syslog can help to consolidate and manage logs from different sources in one place, which can facilitate monitoring, analysis, troubleshooting, auditing, etc. Incorrect syslog configuration on the web servers can cause them to send log messages to the wrong destination or queue, such as the storage team’s queue, rather than the web server team’s queue.