A systems administrator is troubleshooting issues with audio lag during phone conferences.

Quality of Service (QoS) rules can be configured to prioritize certain types of traffic, such as voice over IP (VoIP) traffic. This can help reduce audio lag during phone conferences by ensuring that VoIP packets are delivered faster and with less delay than other types of traffic. QoS rules can be applied at different levels of the network, such as the core switch, the router, or the firewall. By configuring QoS rules for VoIP traffic, the administrator can avoid packet drops and buffer overflows that can affect the quality of the audio. References: [CompTIA Cloud+ CV0-003 Study Guide], Chapter 3, Objective 3.2: Given a scenario, troubleshoot network connectivity issues.