During the needs analysis stage, it is MOST IMPORTANT to determine the client's

During the needs analysis stage, understanding the client’s application is critical, as it defines how the AV system will be used. This information guides the design to ensure the system meets the functional requirements for the specific use case, such as conferencing, presentations, or entertainment.

CTS Technology Specialist Reference

The CTS guidelines on needs analysis emphasize determining the application as a foundation for tailoring the AV solution to fit client-specific operational needs and goals.