Whose perspective should be used when a user story is created?

When creating a user story, it is essential to consider the perspective of the end user. This is because user stories are meant to capture the requirements and experiences of the actual users who will interact with the system or product. The ISTQB Advanced Level Agile Technical Tester syllabus emphasizes the importance of analyzing user stories and epics using requirements engineering techniques, which include creating and evaluating testable acceptance criteria from the end user’s perspective. This approach ensures that the developed features will meet the real needs and expectations of the users, leading to a more user-centered and valuable product.

References = ISTQB Advanced Level Agile Technical Tester documents and Training resources12.