In ServiceNow Integration Hub, spokes act as connectors to third-party APIs. They provide a standardized way to connect to and interact with external systems and applications.
Here's how spokes work:
Pre-built Connectors: Spokes offer pre-built connectors for many popular applications and services, simplifying the integration process.
API Abstraction: Spokes abstract the complexity of different APIs, providing a consistent interface for interacting with various systems.
Actions and Triggers: Spokes define actions (to perform operations on the external system) and triggers (to listen for events in the external system).
Why not the other options?
A. To design custom automation workflows: While spokes are used within automation workflows, their primary function is to connect to external systems.
B. To create custom user interface designs: UI design is not the primary role of spokes.
D. To manage ServiceNow database connections: Database connections are handled by other mechanisms within ServiceNow.