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Which of the following would be considered an important prerequisite to quality planning?

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Which of the following would be considered an important prerequisite to quality planning?

A.

Establishing a Quality Assurance Function

B.

Defining the IT Vision, Mission, and Goals

C.

Defining the Quality Assurance Mission and Goals

D.

Adopting the Six Sigma Concept

E.

Calculating Cost-of-Quality for the IT Organization

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