Answer: An evaluator can use the six steps below to assess the climate of a specific organization, group, committee, task force, etc.
1. Look at the organization (group, committee, task force, etc.)
Assess the mission and goals of the organization, what it is supposed to produce, and the overriding principles by which it operates.
2. Examine the jobs
Examine each job in the organization. Ask whether the job is necessary, whether it makes full use of the employee’s capabilities, and whether it is important in accomplishing the mission and goals of the organization.
3. Assess employees’ performance
Evaluate each employee’s performance in relation to the organization’s mission and goals. For each job being performed, ask if the employee is doing what should be done, is using his or her skills effectively, likes his or her job, and has enthusiasm and interest in performing the job.
4. Evaluate how employees feel about their manager or leader
Good organizational climate requires good leadership. Determine whether each employee within the group likes his or her manager, whether they follow or ignore the requests of their manager, and whether they attempt to protect their manager (i.e., make their manager look good).
5. Create a dialog with the members of the group
Interact with each employee asking a series of hypothetical questions to identify the employee's true feelings toward the organization. Questions such as, “do you feel the organization supports your suggestions”, can help draw out the true feelings of each employee.
