Good quality management principles state that any organization committed to quality should have a IT...

The IT Quality Plan should include the following:

A reference to the organization's quality policy

An assessment of where the organization currently stands in relation to accomplishing the quality policy

Long-term quality goals - these are discussed below

Short-term quality objectives (i.e., programs) - these are discussed below

The means of implementing the quality objectives

Resources required in order to accomplish the short-term objectives and long term-goals