In ServiceNow, administrators can check whichrelease versionis running on an instance by navigating to theStats module. This module provides various system statistics, including the current release name, build number, and other important system details.
Navigate toSystem Diagnostics→Stats(or simply type “Stats” in the navigation filter).
Scroll down to find theBuild nameandVersionfields.
The displayed version follows the standard ServiceNow naming convention (e.g., "Washington DC Patch 2 Hotfix 1").
How to Check the Release Version via Stats Module:
A. Memory Stats module:
This module provides memory consumption details and performance-related information, but it does not show the instance version.
C. System.upgraded table:
While this table records upgrade history and past version changes, it does not display the current version running on the instance.
D. Transactions log:
This log captures user activities and system transactions but does not provide release version details.
Why Other Options Are Incorrect:
ServiceNow Documentation:View system version details
Certified System Administrator (CSA) Study Guide: CoversSystem Diagnostics → Stats Moduleas a key method to verify the running release version.
Reference from CSA Documentation:
