When setting adata policyin ServiceNow, it applies to all data entered into the platform, regardless of whether the data comes from:
UI Forms
Import Sets
Web Services (APIs, integrations, etc.)
Where Does the Data Policy Run?Data Policies Run on the Server-Side
Data policies enforcedata consistency and validationat theserver level.
Theyapply uniformly across all data entry points, ensuring that validation rules are enforced before storing data in the database.
A. Client →Incorrect
Data Policies donotrun on the client-side (browser).
Client ScriptsandUI Policieshandle client-side validation.
C. Browser →Incorrect
Data Policies donotoperate within the browser; theywork at the database levelon the server.
D. Network →Incorrect
ServiceNowdoes not enforce policies at the network layer; all validations occur on theapplication server (Server-Side Processing).
Why Other Options Are Incorrect?Key Differences Between Data Policies and Other Validation Methods:Validation Type
Runs On
Applies To
Purpose
Data Policy
Server
UI, Import Sets, Web Services
Enforces rules across all data sources
UI Policy
Client (Browser)
UI Forms
Dynamically changes form behavior
Client Script
Client (Browser)
UI Forms
Runs JavaScript in the user's browser
Business Rule
Server
Database Transactions
Executes logic when records are inserted, updated, or deleted
Data Policies Overview
Difference Between UI Policies and Data Policies
Official ServiceNow Documentation Reference:
