InFlow Designer, aFlow Executionis initiated by atrigger. A trigger determineswhen and under what conditions a flow starts.
Record-Based Trigger
Executes the flow when a record iscreated, updated, or deletedin a specific table.
Example: A flow runs when anIncident is createdwith a specific priority.
Schedule-Based Trigger
Executes the flow at aspecific time or on a recurring schedule.
Example: A flow runsevery Monday at 8 AMto check overdue tasks.
Application-Based Trigger (Inbound Actions, API Calls, or Events)
Executes the flow when a specificevent occursin ServiceNow.
Example: A flow runswhen an email is receivedin ServiceNow.
Types of Triggers in Flow Designer:
B. An existing subflow
Subflowsare reusable flows that can be calledwithin a parent flow.
A subflow doesnot initiate executionon its own; it must be triggeredby a flow or script.
C. Allow logic
No such term exists inFlow Designer; logic applieswithina flow but doesnot initiate execution.
D. An execution data pill
Data pillsrepresent stored datawithina flow butdo not trigger execution.
Why Other Answers Are Incorrect:
ServiceNow Flow Designer – Triggers
ServiceNow CSA Training Module:"Building Flows with Flow Designer"
References from Certified System Administrator (CSA) Official Documentation:
