BothUI PoliciesandData Policiesare used to enforce rules on data in ServiceNow, but they work differently in terms ofwhere and howthey apply.
Key Differences Between UI Policies and Data Policies:Feature
UI Policy
Data Policy
Scope
Worksonly on formsin the user interface (UI)
Works onall data entry methods, including forms, imports, and web services
Execution
Runsclient-sidein the browser
Runsserver-sideon the database
Purpose
Dynamicallyshow/hide, make fields mandatory, or read-onlyon forms
Enforcesmandatory and read-only fieldsat thedatabase level
Applies to
Userinteractions on forms
All data sources(Forms, Import Sets, Web Services, API)
Conversion
Can be converted into Data Policies
Cannot be converted into UI Policies
Why "B. Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions" is Correct:Data Policies apply to all data entry methods, ensuring data integrity no matter how the data enters ServiceNow.
UI Policies only apply to the user interface (forms)and dynamically modify field behavior in real-time.
A. Data Policies run only after UI Policies run successfully→UI Policies and Data Policies work independently and do not depend on each other.
C. Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies→The opposite is true: UI Policies can be converted into Data Policies, but not the other way around.
D. Data Policies run when data is entered through the form, by an Import Set, or by Web Services, while UI Policies are set only by web services→UI Policies arenot related to web services; they only apply to form interactions.
Why Other Options Are Incorrect:
ServiceNow Documentation:UI Policies vs. Data Policies
CSA Exam Guide:CoversUI Policies and Data Policies differencesin form and system-wide data enforcement.
Reference from CSA Documentation:Thus, the correct answer is:
B. Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions
