InServiceNow, afilter conditionis used toquery data from tables. It consists of three main components:
1. Column (Field)Represents the database column (or field) that is being filtered.
Example:Priority,State,Assigned To
In ServiceNow UI, this appears as thefirst dropdownin a filter condition.
2. OperatorDefines the comparison condition for the filter.
Examples:is,is not,greater than,contains,starts with
In ServiceNow UI, this appears as themiddle dropdownin a filter condition.
3. ValueSpecifies the criteria being matched against the column.
Example:High,Closed,John Doe
In ServiceNow UI, this is thethird input fieldin a filter condition.
Example of a Filter Condition in ServiceNow UI:Column (Field)
Operator
Value
Priority
is
High
State
is not
Resolved
This filter will returnrecords where:
ThePriorityfield is set toHigh
TheStatefield is NOTResolved
B. Match CriteriaIncorrect–No such term exists in ServiceNow filters.
C. FieldIncorrect– "Field" is another word for "Column", but "Column" is the correct term in ServiceNow filter conditions.
Incorrect Answer Choices Analysis:
ServiceNow Docs – Filtering Data????How to Create Filters in ServiceNow
ServiceNow Docs – Query Builder and Operators????Building Filter Queries
Official ServiceNow Documentation References:
